Coping

The Skills to Manage Conflict are Rare. New and globally impactful physical and social crises have become the norm an inevitability in the world today. Leaders must learn to prepare for crisis, build the skills to navigate confict and respond effectively to resolve and mitigate crisis situations that impact their organizations and communities Crises can…

The holidays are a time of joy, togetherness and happy family gatherings filled with laughter and hugs . . . if you live in a Norman Rockwell painting. For many of us, even the most tightly knit families can experience stress and conflict during the all-important family gatherings that accompany this time of year. Especially after a 2020…

Civility and safety have been restored in the Capitol. What about at your company? For some time to come, we will see individuals across the nation arrested on charges in relation to the attack on the Capitol and other threatened violence. As the FBI combs through thousands of hours of digital evidence, it’s also time…

In times of crisis, creating and maximizing time can be the difference between making critically good or bad decision making.

Create a smart, safe, and well-informed plan for work, school, and home when it comes to COVID-19 and future potential crises.

Active listening, empathy, imagination and stress management are some of the skills needed to resolve conflict — from everyday disagreements to matters of life and death. FBI Special Agent Phil Andrew’s unique personal account of a sophisticated attack on a suburban Chicago community provides a powerful call to action to develop these critical skills…the habits of heroism.